Frequently asked questions
What type of GPS/Tablet is this?
Our Garmin Trail GPS units are based on a Garmin Drive. Model may vary depending on stock. Units may be new or factory refurbished depending on stock, but are all covered under the same 1-year warranty from Garmin.
For our Navigational Tablets we utilize Samsung tablets. These are brand new units.
The Montana 700/700i, zumoXT, and Overlander are brand new units directly from Garmin.
How are the GPS/tablets units powered?
The Garmin Trail GPS units require a constant 12v power, it includes a 12v power cord that plugs into a cigarette lighter plug.
The Montana 700/700i has an internal battery that provides up to 18 hours of power in GPS mode. We carry optional (but recommended) power and mounting for this unit. The zumoXT and Overlander have internal batteries, but we recommend keeping them connected to power while in use.
The Tablets have an internal battery that holds a pretty reasonable charge. While you could run off this battery for several hours perhaps, we recommend using the 12v power point included with the device.
Does it include a mount & is it waterproof?
The Garmin Trail GPS is not waterproof, it does include a suction mount that you might use for a windshield in a SXS or car. With all the different variables based on user preference and machine set up we do not include any other mounting. The case we offer with various mounting parts is fully waterproof.
The Montana unit is IPX7 waterproof and comes with no mounting. The zumoXT is IPX7 waterproof and contains all necessary pieces for a handlebar mounting setup. The Overlander is not waterproof, it is IP5X dustproof and contains all necessary pieces for a suction cup mount in a SXS.
The tablets are not waterproof and are sold both with or without mounting. There are several factory options available for tablet mounting as well as the RAM mounting option we offer.
Does it cover XYZ area?
Please feel free to check out the preview of each map set.
If you need assistance with a certain area we can certainly provide you with the information if you shoot us a message.
I'm going away this weekend, can you get it here by then?
We ship all of our orders according to the method chosen at check out. Since most of them ship to places in New England most of our customers experience a 1-3 business day TRANSIT time. We cannot guarantee a delivery day, once we get the package to UPS the timing is out of our control. All packages will ship with tracking.
Alternatively, feel free to check out our authorized retailers, one near you or your destination might have what you need in stock.
Will it fit or work with my machine / I don't have a 12v outlet....?
The GPS units will work with most any machine. As for an outlet, you can wire a 12v plug to almost any machine, even if it isn't electric start. Please consult your owner's manual, you should be able to find a hot wire and wire in a 12v plug or USB plug.
What is the return policy?
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This product should not be purchased as a trial or test for fit.
IF YOU HAVE ANY QUESTIONS, CALL BEFORE PURCHASE!
Returns will only be accepted for products that are grossly misrepresented. Returns will be handled on a case by case basis and will require prior authorization. Items shipped back without RMA will be considered abandoned and will be discarded.